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15July

Check Out Our All New Maintenance Report!

 

You’ve heard us talk about all the benefits of being on a maintenance plan - 50 point checklist, priority support, content updates, access to tutorials. monthly webinars and so much more. We’ve recently redesigned the report to make it more user friendly and easier to find the sections you want to know about. Even if you’re not submitting ticket requests each month, this report is full of useful information on the status of your site and all of the little things we do in the background to keep you site running smooth. So here’s your go to guide on what you can expect in your next report and if you don’t have a maintenance contract here’s a sneak peek of what you’re missing out on.

 

SUMMARY

 

MONTHLY SUMMARY

# Tickets

Total Time

# Visitors

Forms Submitted

Upgrades

         

The summary gives you a quick overall look of your site for the month - Number of trouble tickets you submitted, the total minutes of your allotted content updates that were used, the number of visitors to your site that month, how many form submissions you had that month and the number of upgrades we performed.

 

ANNOUNCEMENTS

 

ANNOUNCEMENTS

 

Any special YellowWebMonkey happenings such as trainings, monthly specials or server upgrades/maintenance will be listed in this section.

 

SOLVED TICKETS

 

This section gives you all of the details regarding any trouble tickets you submitted for the month - date submitted, issue that was solved, date completed and the amount of time used for each ticket. You’ll be able to see exactly what was fixed each month and the time used.

 

SOLVED TICKETS

#

Date

Issue

Completed

Work Time

#5506

27-May

Social Share for Coupon

5-Jun

30

#5548

2-Jun

Payment Update

3-Jun

0

#5507

27-May

Responsive/Mobile Improvements for MijoShop

28-May

15

#5393

11-May

BBB Link/ Shipping Issues

22-May

60

#5459

20-May

SEO Friendly URLs

20-May

5

#5378

9-May

April Maintenance Overages

20-May

0

#5399

12-May

Maintenance Plan Rate Changes

19-May

0

#5453

18-May

About Page

19-May

-

NOTES: You used 110 minutes of your 120 minutes of updates this month.*

 

MAINTENANCE

 

MAINTENANCE

Weekly Backups

Uploaded to DropBox

Uptime Monitored

Sitemap Regenerated

Re-submitted to Google

 

The maintenance section shows the monthly “housekeeping” items that have been completed. Each week, we create a backup of your site and upload it to Dropbox so there is always a recent copy of your site available should some unforeseen emergency occur and your site needs to be restored quickly. We monitor your uptime daily so if there’s a problem and your site goes down we will know immediately and be able to restore it. Whenever you add new content/pages to a site in order to have them show up in search engine results, the search engine needs to know they exist. They do this by either sending out “spiders’ to crawl through the web looking for new pages, or by receiving a map of the content on your site to update their index. We take care of this for your each month, submitting the update map to them ensuring they have the most recent list of content .

 

SECURITY

 

SECURITY

Malware Scan

Hacker Attempts

SPAM Email Forms

Hackers Added to Blacklist

       

Security is always important in maintaining your website and each month we perform a number of checks to keep your site from falling prey to any attacks. We run a monthly Sucuri Malware Scan to make sure there is no malware (malicious software) threatening your site and we verify via Google Webmasters that your site is clean. We also scan for any hacker attempts and add them to your Hacker Blacklist as well as any spam email forms.

 

SEARCH ENGINE OPTIMIZATION

 

                 

 

SEARCH ENGINE OPTIMIZATION

Top Search Phrases

Top Referral Sites

Page Speed

Broken Links

This is some of the most useful information contained in your report because it tells you how people are finding your site. Top Search Phrases shows the phrases that are actually being entered into a search engine to find your site, this is great information that can help you optimize your pages with search terms that are relevant to what people are actually using. Top Referral Sites lists the sites that are actually driving traffic to your website. Page Speed shows the average time it takes for your pages to load and gives you a score for Mobile and Desktop while Broken Links ensures all links on your site actually go somewhere.

 

ECOMMERCE

 

ECOMMERCE

# Orders

Total Sales

   

If you have an E-commerce site, you’ll have one additional section on your report which details the total number orders and sales for the month.

 

As you can see our Monthly Maintenance Reports give you a detailed overview of your website each month. Don’t miss out on all of this useful information as it can help you know how well your site is doing and create a marketing plan to capitalize on it’s strengths, improve sales and drive more traffic to your site. Don’t already have a Maintenance Plan? Sign up today so you can reap all of the benefits of knowing your site is under the watchful eye of YellowWebMonkey Web Design!

 

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