Web Site Design and Web Site Promotion: A non-refundable deposit of 50% of the total cost of the project is due upon start of work. 25% of total cost is due upon approval of web design, before site build begins, or upon implementation of web site promotion strategy. The remaining 25% and any other costs incurred are due upon completion of work, before upload of web site files to client’s server. Files are uploaded to client’s server within 2 business days of receipt of payment.
Graphic Design: A non-refundable deposit of 50% of the total cost of the project is due upon start of work. The second 50% of total and any other costs incurred are due upon completion, at the time work is sent to printer.
Web Site Maintenance: For the first month work is performed, an estimate will be made and a non-refundable deposit of 50% of that estimate will be due at start of work. The remaining 25% and any other costs incurred are due upon completion of work, before upload of web site files to client’s server. Files are uploaded to client’s server within 2 business days of receipt of payment.
After the first month, work is tracked throughout a given month and on the 1st of the following month a detailed invoice listing all work done is sent to client via email or US Postal Service. Payment is always due upon receipt, see late payment information below.
Web Copywriting: A non-refundable deposit of 50% of the total cost of the project is due upon start of work. The second 50% of total and any other costs incurred are due upon completion.
Web Consulting: Payment is due at time of consultation.
2. RUSH CHARGES
The following deadlines will incur a RUSH CHARGE of an double the rate of the total job amount for work performed during business days and within business hours:
Web Site: Deadline of six (6) weeks or less.
Graphic Design: Deadline of two (2) weeks of less for smaller projects, three (3) weeks or less for larger projects.
All other services: Deadline of three (3) days or less.
3. OVERTIME CHARGES
In the event that work must be performed over a weekend or after 6:00PM CST during the week due to a deadline – and it is possible for us to do the work at this time, work will be charged at overtime rates. Overtime Rates are time and a half, not including any Rush Charges.
4. LATE PAYMENT
Late payment will result in Late Fees, which will be added to the total cost of the project or monthly work performed.
LATE FEES ARE AS FOLLOWS: For work performed on a monthly basis, a late fee of $3 per day will be charged for each day after the 14th of the month payment is not received and no further work will be performed until payment, including late fees, is received. Every two weeks, the client will receive a new invoice with the revised amount, including late fees. YellowWebMonkey Web Design reserves the right to remove any work performed on a clients’ web site that has not been paid for. For project work, a late fee of $3 per day will be charged for each day after the agreed upon payment date. If work has not been released to client or printer, it will be held until payment has been made.
Upon payment of current total due, including Late Fees, work will be released and uploaded to client’s server, or sent to the printer within 72 hours, excluding weekends. YellowWebMonkey Web Design is NOT RESPONSIBLE for missed print deadlines due to client’s failure to pay on time.
Non-payment for any work performed will result in termination of contract, web site files will not be uploaded to client’s server and any payments made at start of work or during work will not be returned. If for any reason site files have been uploaded to client’s server, they will be removed.
All deposits for work are non-refundable. No exceptions.
Four (4) hour minimum for new clients.
8. TRANSACTION FEES
Prices listed on this web site or quoted to client or prospective client do not include bank fees or credit card convenience fees. Customers are responsible for any and all fees incurred from each transaction.
Credit Card Convenience Fee: 3.5% extra charge of total amount.
Wire Transfer Fees: $15 USD bank charge.
All prices, payment policy and terms are subject to change at any time without notice.