{slider What SEO is part of maintenance?}

All of our maintenance plans offer SEO; here are just a few

  • Add meta tags/keywords
  • Speed tests
  • Fix crawl errors 
  • Fix broken links,
  • Submit to sitemaps
  • Ensure site is mobile friendly
  • Protect against malware
  • Facebook Debuger

If you have unique SEO needs you can choose to use part of your ticket time on SEO.

{slider What upgrades are run?}

Any core Joomla upgrade will be run within 72 hours of release.  We do testing of new releases on a test site first to ensure there are no bugs in them.

We also upgrade all 3rd party extensions on your site.  As part of maintenance, we install several additional tools on your site like JCE Editor, Akeeba Backup, AdminTools, JW All Videos, and the many of the NoNumbers extensions.

Every month you will receive an emailed rollup of all software on your site that has been upgraded during that month.

{slider What kind of website backups do you run?}

We run weekly backups using Akeeba Backup and store them on your server and in our company Dropbox.  We can also upload them directly to your Dropbox or Amazon S3 if you prefer.

{slider Am I protected from malware?}

We guarantee your site will not be hacked and that malware will not be added via the site.  We are so confident that if your site is infected with malware via the site we will remove it for free and give you 3 months of budget maintenance free

{slider What type of monitoring}

Our checklist is very inclusive and thourough.  Here are some of the things we check

  • Various sites and features are used to monitor your site for malware
  • We are constantly checking your uptime status.  If you site goes down we are notified and take action to resolve the issue. 
  • Site pagespeed and mobile friendlyness
  • Ensure your SSL certifiate is working correctly

{slider Is there a commitment to a how many months of maintenance I sign up for?}

 Yes, we require a minimum of 3 months of maintenance.  After that our plans can be canceled by either party for any reason with a 2-week notice.

{slider How do I cancel my maintenance plan?}

To cancel a plan, submit a ticket to us requesting your plan be canceled at least 2 weeks notice prior to the . You can also switch to a different plan should that fit your needs better. At the end of your last paid month, YellowWebMonkey will no longer update any aspect of your site.

Please note that once you cancel maintenance, YellowWebMonkey may not be available to make any future changes or updates to your site. Since we prioritize maintenance clients and development projects first, we rarely take on separate freelance projects because of our project load.