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Articles tagged with: RSForms Pro

16
February
2014

500 Server Error Only for Googlebot in Joomla

500 Server Error Only for Googlebot in Joomla

While trying to set up a new landing page for our maintenance services, I ran into a problem where the page would load just fine for me and on 3rd party tools like BrowserStack, but it was returning a 500 server error for Googlebot.  It would also return a 500 server error for W3C Validation and Spider View checks.  I would have never even noticed it had Google Adwords not disapproved the page URL repeatedly.

This was completely perplexing to me and took several hours to troubleshoot.  In researching the issue, the only possible leads I found were some older forum posts mentioning both the core Joomla {loadposition} plugin for modules and the NoNumbers Modules Anywhere plugin.  I was not using the Joomla loadposition and disabling Modules Anywhere did not change the error code.  

I contacted our hosting company HostGator who found nothing from their end. In systemically disabling items, I found the culprit to be RSForms Pro by RSJoomla.  It did not matter whether our signup form was loaded as a menu item, module, or in the content plugin (like { rsform 4 }), it would give the 500 server error for Googlebot.   

Written by: Alexis Priddy Categories: Joomla Extensions

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